FAQ
In this section the most common questions that our customers ask us is answered.

Why Petrobon?
Petrobon is a trading company that focuses on the supply of petrochemical raw materials and polymers. We specialize in facilitating the procurement and distribution of high-quality raw materials, reducing purchasing risks, and ultimately improving customer satisfaction.
PetroBon is currently capable of supplying raw materials across five main categories, including polymer materials, chemicals, petroleum derivatives, hygiene chemicals, and fertilizers. This broad product range allows us to effectively serve a wide array of industries with reliable, high-quality materials.
PetroBon has established itself as a strong player in the raw materials trade, thanks to its extensive network among both domestic and international manufacturers, traders, and craftsmen. By being officially registered with numerous petrochemical companies across the country, PetroBon is able to directly purchase the required products and efficiently export them to various countries around the world.
Yes, PetroBon provides expert advice to its clients. The complexities of export regulations and customs laws can often be confusing for buyers and sellers of polymeric and petrochemical raw materials. To address this, PetroBon offers free financial, economic, and technical consulting through its team of experienced professionals.
PetroBon has earned a strong reputation and a distinct position among buyers and producers in the raw materials market, backed by four years of active involvement in the polymer and petrochemical trading industry. Its consistent presence at international exhibitions and events in the polymer, chemical, and petrochemical sectors has further enhanced its visibility and credibility. With a broad customer base across various markets, PetroBon is able to purchase raw materials in bulk, whether polymeric, chemical, or petrochemical, and supply customers with any requested quantity at highly competitive prices and minimal profit margins.
The Buying Process
PetroBon provides multiple convenient channels for customers to inquire about the prices of polymer and petrochemical products. These include inquiry forms, the contact section of our website, mobile and landline numbers, email addresses, and social media platforms, all of which allow buyers to request and receive price quotations. Once you submit an order request, you will receive a price quote from PetroBon within two hours. If the quote is approved before its expiration date, a proforma invoice will be issued, and both parties will proceed with the final confirmation process.
Currently, due to international sanctions, opening Letters of Credit (LCs) for export transactions is not possible. As a result, all payments are processed through cash or wire transfers, depending on the specific terms associated with each petrochemical product. For detailed information about payment conditions, we recommend contacting PetroBon’s commercial experts directly.
Polymer products and petrochemical raw materials are often manufactured by different petrochemical suppliers, each offering unique technical specifications and analysis reports. At PetroBon, we make it easy for our customers to access accurate product data and analysis with minimal effort. To view the full product analysis, including detailed specifications and descriptions, simply visit the specific product page on our website and click on the manufacturer’s name. This helps you make informed decisions when purchasing raw materials from trusted petrochemical sources.
Minimum order quantities vary depending on the policies of each petrochemical supplier. Some suppliers offer retail quantities, while others distribute their products exclusively through auctions. Generally, petrochemical complexes do not process orders for less than 100 tons. However, PetroBon offers more flexible supply options, enabling customers to purchase polymeric and petrochemical raw materials in smaller quantities when needed. For specific minimum tonnage requirements, please consult our commercial team.
Shipping Products
Depending on the requested country and geographical location, it is possible to transport cargo by land and sea. The buyer can assume the responsibility of transporting and loading or assigning to Petrobon Trading. Due to legal requirements, petrochemicals can only cooperate with specific freight and shipping. That is why we should pay attention to this before announcing the freight name.
Polymeric, chemical and petrochemical raw materials are available in both liquid and powder modes. Depending on the type of material, the packaging will be in bulk, pallet and jumbo. These packages are made and sold at standard weights.
In order for a petrochemical to be able to deliver the desired load to the buyer, it must declare the cargo to the customs. This process is called receiving or declaring a customs declaration. The customs declaration shall specify the product name, cargo volume, etc.
After paying the full amount of Performa, the loading process begins. On average, this process can take anywhere from two to three weeks (depending on the product). However, petrobon can significantly reduce this time due to its experienced forces.
Yes, After confirming the price of the goods and receiving 2% of the total amount of the program, the goods are packed and transported to the customs door. Thereafter, freight will be released and delivered to the buyer upon full payment of the contract.
Yes, after confirmation of the price by the buyer, Petrobon receives 20% of the Performa amount and delivers the goods to the customer at the intended destination after receiving the remainder of the contract.
Petrobon generally does not receive separate commissions and fees for freight transportation. Customers can choose the freight of their choice and take charge of the freight movement or petroleum. It should be noted that Petrobon reserves the right to refuse to accept high-risk freight transport.
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